All bookings are charged on a per room basis, including breakfast, based on two persons sharing, unless otherwise stated.
Booking
A non-refundable deposit equal to the cost of the first night’s stay is payable to secure the booking.
Certain weekends of year are 3 night minimum stays.
Payment
Payment can be made by cash or cheque.
We would be grateful if accounts can be settled on the day of arrival.
Arrival
Room Check-in is from 3pm to 5pm on the day of arrival
If you intend to arrive outside this time, please let us know at least 24hrs in advance.
Failure to book in by 5pm, without prior notice may result in your room being re-let.
We offer a luggage storage service should you require it, if you arrive in Whitby early call us to arrange the storage of your luggage securely.
Departure
Check-out is by 10.30 am on the day of departure
Smoking Policy
Abbotsleigh is a totally non smoking establishment.
Smoking is not permitted anywhere within the house or gardens.
Liability
We do not accept liability for any loss/damage or injury to either persons or possessions, unless proven to be a negligent act on our part.
Cancellation Policy
Once you have booked your stay, our agreement is a legal contract. We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. We will endeavour to find you alternative accommodation. However if this was not possible or unacceptable to you, your deposit will be fully refunded. Our liability would not extend beyond this refund.
Certain weekends of year are 3 night minimum stays. Should you book on these occasions and later cancel one of the days. You will be charged for the full 3 days, as per your original booking.
Damage & Accidents
Damage and accidents happen and we do not normally charge for minor breakages, however we reserve the right to charge for any damage incurred.
We expect all our guest to consider each other when watching TV, and listening to music. We also expect there to be minimum noise when returning from an evening out.
Parking
We do offer 3 spaces for parking – which is on a first come first served basis.
However we have a parking permit should you need to park on the road.